Reverse Alternate Billing

You use the Reverse Alternate Billing function to remove the alternate account number from the “From” account and restore the unbilled charges to their original account.

To reverse alternate billing:

1. Select Reverse Alternate Billing from the Account/Alternate Billing menu.

2. Enter the “From” account number. A listing of the alternate billing accounts associated with the “From” account number displays. Select an alternate billing account.

3. The Reverse Alternate Billing account screen displays.

4. A valid Reason code must be entered which best describes why the alternate billing account is being reversed.

5. Press Enter or click OK to reverse the alternate billing account. A message screen appears which verifies the reversal. Click OK to exit the function. Unbilled charges that were previously moved to the alternate account will be reversed back to the “From” account.

6. A note is posted on both accounts regarding the reversal and is displayed in the function View Account Notes.