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You are here: Home Online Help Online Help FAQs Can I hold a bill for missing or invalid information?

Can I hold a bill for missing or invalid information?

PiMS allows you to determine which tracked elements hold the claim. As each insurance has its own set of tracked elements, it is possible to hold one claim for one insurance but not another insurance. The account will be billed but PiMS will only hold the claims for an insurance with tracked elements.

When all tracked elements for the insurance are satisfied, PiMS will automatically release the claim. The claim is also reformatted in order to include any changed data.