Collection Agencies

The Collection Agency profile defines the valid collection agencies for the system. The system uses the term "Collection Agency" for its assignment of bad debt accounts. This profile can be used for any write-off identification, such as Medicare bad debt or an internal collection agency. Any agency or write-off identifier used in the bad debt function must be entered in this profile since an edit is performed for valid identifiers.

• Assign an eight (8) character code for your external collection agencies.
  
• Gather the addresses and contact information.

Add a Collection Agency

1. Select Collection Agency from the File menu.
2. Select Add Collection Agency.
3. Enter the eight (8) character collection agency ID
4. The collection agency detail screen displays. Enter the collection agency Name.
5. Enter the address and contact information if required.
6. Enter the percentages information. The percentages are for information only and are not used by PiMS for processing.
7. Press enter or select OK, a message will appear at the bottom of your screen. "Please review this data before continuing", this allows you to review all the data before you commit the information.
8. Press or select OK a second time to add the collection agency.