Testimonials
"Solid Software.....Customizable.....Solid Support.
At Parkland Health & Hospital System, we were presented the unique challenge of providing pharmacy services to the 8000 inmate Dallas County Jail System. On average, there are 2200 inmates receiving medications. Typical pharmacy software systems don't support the ability to provide both unit dose medications and prescription medications in compliance with both institutional and retail laws. PDM has worked extensively with us to customize their PiMS retail product to meet all of our needs."
Associate Director of Pharmacy
Parkland Health & Hospital System
"I've worked with health care information systems, as a user, a consultant, and a developer, for over twenty years. PDM and the PiMS system are without a doubt the best I've ever worked with. From the minute I met Jeanne-Nicole Byers at a Healthcare Seminar, I was impressed with her 'can do' attitude - and that same attitude is throughout the entire organization. They made the entire process easy. From their response to our RFP to our being fully implemented, their focus was to make it work and work the way we needed it to. We didn't get a generic demo that we could look back on later and wonder how they were going to make the system work for us. They used real live Prime examples and showed us how it would work well before we decided to buy. With our unique business, none of the larger vendors could do that. Now that we've been on the system for two years, I can say it really does the job for us. We've cut staff by well over 50% from our previous system because of the workflow focus within PiMS. I consider our relationship with PDM as a partnership. They are truly concerned about our day-to-day operations and making sure the system is always saving us steps. They are the only software vendor we trust enough to put system updates on as soon as we get them. Not only is it a solid product, but also when we do have an issue, their support is amazing. What else can I say? We love working with them and look forward to a continued long, long relationship."
Vice President - MIS
Healthtronics
"It's hard to summarize in a few sentences how great this receivables system is. I have never worked on a system with so much flexibility. Our business is so unusual and PDM customized our system to meet all of our unique requirements. The support we get is outstanding. The response time is extremely quick and I have always felt that our requests are a priority with them."
Manager, Central Business
Office
Medical Services, Inc.
"Our company has worked with PDM for the last 4 years. Their practice management software, PiMS, has been a great asset to our billing and collection efforts. The extensive tracking abilities within PiMS are wonderful. As our company has grown, PiMS has grown with us. The customization features have made this growth much easier. I not only classify PiMS as an asset to our company, but also the company PDM as well. The customer support we have received from everyone at PDM has been beyond expectations. Each staff member within PDM is great."